This policy is intended to explain how Makeaux Market handles incorrect items, damaged packaging, quality concerns and requests for refunds or replacements involving perishable products.

Reporting an issue

Keep your order number and photographs of the product, its label and packaging. If you are concerned about the safety of seafood, do not eat it. Contact Makeaux Market for instructions before returning or shipping anything.

Resolution terms

[ADD: reporting window, contact method, evidence requirements, eligibility criteria, cancellation rules, treatment of perishable returns, refund method and timing, replacement availability and exclusions consistent with applicable law.]

Before publication: Finalize these terms before publishing. This is an editable policy draft, not a completed refund promise. Copy the approved policy into Shopify Settings → Policies if it should appear in checkout.